{"pageProps":{"about":{"story":{"name":"About","created_at":"2021-09-30T06:51:12.273Z","published_at":"2025-02-05T13:45:27.620Z","updated_at":"2025-02-05T13:45:27.658Z","id":74841579,"uuid":"0488a86d-07e4-462f-8b3f-01eb64654954","content":{"_uid":"7a894885-be65-4e07-8a07-49906b197cbb","tech1":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Linguistics","type":"text"}]},{"type":"paragraph","content":[{"text":"NLP ‚natural language processing’","type":"text"}]},{"type":"paragraph","content":[{"text":"Real-time understanding of text-based dialogue data is an indispensable prerequisite for the implementation and expansion of automated processes. The conversario idea and its AI modules rely on sophisticated machine text analysis methods that are permanently adapted and improved.","type":"text"}]}]},"tech2":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"AI & Automation","type":"text"}]},{"type":"paragraph","content":[{"text":"‚artificial intelligence’","type":"text"}]},{"type":"paragraph","content":[{"text":"Whether logistic regression or neural networks - machine learning and intelligent automation are at the core of our solutions.","type":"text"}]},{"type":"paragraph","content":[{"text":"Conversario is a thought leader when it comes to applications of AI algorithms for user-generated content and community management processes. The tool feeds the machine with qualitatively processed dialogue data to ensure optimal learning success and minimal error rates.","type":"text"}]}]},"tech3":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Big Data","type":"text"}]},{"type":"paragraph","content":[{"text":"We process, analyse, store and search dialogue data in any quantities in real time. We develop new AI models in close cooperation with our customers in a three-stage process consisting of PoC, MVP and productive AI.","type":"text"}]},{"type":"paragraph","content":[{"text":"The finished conversario data backends are available plug & play, preferably as SaaS applications.","type":"text"}]}]},"tech4":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"API & UI","type":"text"}]},{"type":"paragraph","content":[{"text":"Integration of conversario AI via OAuth, API or backend into the respective dialogue channels improves the degree and quality of automation.","type":"text"}]},{"type":"paragraph","content":[{"text":"In conversario, the AI results are processed directly and transparently. The functional UI and the intuitive UX of conversario also promote the authority to act for the managers of the tool.","type":"text"}]}]},"tech5":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Linguistic Support","type":"text"}]},{"type":"paragraph","content":[{"text":"Language is not only regionally different or platform-specific, it is above all subject to constant change.","type":"text"}]},{"type":"paragraph","content":[{"text":"With our linguistics support team, we help our customers to optimally integrate new language phenomena into conversario Moderation AI","type":"text"}]}]},"tech6":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"AI Consulting","type":"text"}]},{"type":"paragraph","content":[{"text":"Process automation is one of the biggest levers of digital business models in terms of efficiency. However, this is also associated with fears of a loss of transparency or sovereignty. 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By the end of 2017, more than 10 customers are already using conversario.","type":"text"}]}]},"year":"2017","component":"Story"},{"_uid":"4e8bb969-5a11-4ce4-bd29-40ca2fc5ce0b","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"The development for ","type":"text"},{"text":"conversario Coral +","type":"text","marks":[{"type":"bold"}]},{"text":" as an AI-assisted commenting tool for onsite and apps starts.","type":"text"}]}]},"year":"2018","component":"Story"},{"_uid":"348d3287-ce84-46bf-97ce-326e55da6702","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"conversario Social","type":"text","marks":[{"type":"bold"}]},{"text":" is being expanded with the connection of the YouTube and Instagram channels.","type":"text"}]}]},"year":"2019","component":"Story"},{"_uid":"5f43c2e5-1b77-494f-afa7-dc08b52b11d8","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"conversario Social expands and focuses on ","type":"text"},{"text":"dialogue management ","type":"text","marks":[{"type":"bold"}]},{"text":"and ","type":"text"},{"text":"community building","type":"text","marks":[{"type":"bold"}]},{"text":".","type":"text"}]}]},"year":"2020","component":"Story"},{"_uid":"1cd868dc-7d30-4c1b-a738-b7429d008796","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"More than ","type":"text"},{"text":"60 publishers and media houses ","type":"text","marks":[{"type":"bold"}]},{"text":"use conversario.","type":"text"}]}]},"year":"2021","component":"Story"},{"_uid":"f34e404b-20e3-45ef-aafd-03ebb9196dcf","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Conversario supports ","type":"text"},{"text":"LinkedIn","type":"text","marks":[{"type":"bold"}]},{"text":" and starts developing its own engagement platform ","type":"text"},{"text":"engagently","type":"text","marks":[{"type":"link","attrs":{"href":"https://www.engagently.com/","uuid":null,"anchor":null,"target":"_self","linktype":"url"}},{"type":"bold"}]},{"text":". New publishing customers use conversario in Austria and Switzerland.","type":"text"}]}]},"year":"2022","component":"Story"},{"_uid":"a3a4e812-37db-4f90-8bd4-966fbfad78c7","text":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"conversario supports ","type":"text"},{"text":"TikTok","type":"text","marks":[{"type":"bold"}]},{"text":" and extends its community functions with the social platform ","type":"text"},{"text":"engagently","type":"text","marks":[{"type":"link","attrs":{"href":"https://www.engagently.com/","uuid":null,"anchor":null,"target":"_self","linktype":"url"}},{"type":"bold"}]},{"text":".","type":"text"}]}]},"year":"2023","component":"Story"}],"benefits":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Modular assistive intelligence for sustainable Dialogue Management and Community Building","type":"text"}]},{"type":"paragraph","content":[{"text":"Assistive intelligence helps by successively automating well-defined processes in ","type":"text"},{"text":"dialogue and community management","type":"text","marks":[{"type":"bold"}]},{"text":" of any type and scope. Through the use of specialised AI, the complexity, data volumes and time pressure for the dialogue and community teams become manageable again.","type":"text"}]},{"type":"paragraph","content":[{"text":"To ensure consistently high processing quality, several AI modules specialised in different tasks are integrated and coordinated in conversario. It particularly focuses on the ","type":"text"},{"text":"community building aspects","type":"text","marks":[{"type":"bold"}]},{"text":" of moderation and interaction.","type":"text"}]},{"type":"paragraph","content":[{"text":"The goal is to record the initial engagement of users, to prolong it and to transfer it into a stable community relationship. The success of community building can be measured directly by the ","type":"text"},{"text":"community KPI","type":"text","marks":[{"type":"bold"}]},{"text":". At the same time, the impact of each individual user-community interaction can be seen in these key figures.","type":"text"}]},{"type":"paragraph","content":[{"text":"In this way, not only the community and dialogue management team learns, but the ","type":"text"},{"text":"conversario AI modules","type":"text","marks":[{"type":"bold"}]},{"text":" also save best practices in real time and make them permanent.","type":"text"}]},{"type":"paragraph","content":[{"text":"For us, it goes without saying that the individuality of each community must be taken into account. The conversario AI modules therefore offer extensive ","type":"text"},{"text":"adaptation functions","type":"text","marks":[{"type":"bold"}]},{"text":" that fine-tune the extent and intensity of the automation.","type":"text"}]}]},"feature1":"sustainable quality improvement thanks to learning system and modular architecture","feature2":"optimised user experience thanks to intuitive design","feature3":"dialogue and community management at the highest level thanks to extended context functions and coordinated collaboration workflows","feature4":"more overview and great time savings thanks to uniform and cross-platform backend","headline":"We love Dialog.","component":"aboutpage","customers":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"customers","type":"text"}]}]},"solutions":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"We do not believe in one solution for the many different requirements that are placed on our customers. Therefore, it is important for us to work out a suitable and individual variant together with all stakeholders. The conditions and needs of the task area and its employees set the pace.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"We believe that better digital communities are possible.","type":"text"}]},{"type":"paragraph","content":[{"text":"We know that there is a need for secure, high-quality online conversations. In liberal societies, fair dialog and constructive discourse represent an important asset. We think that providing and maintaining places of exchange should not be left to the big social networks alone. Decentralized and moderatable engagement platforms are of great benefit to both users and operators. ferret go GmbH has been building on this vision since 2015.","type":"text"}]}]},"team_heads":[{"_uid":"73c8bf8e-fc06-435f-852f-054592fe4733","name":"Daniel Köllner","mugshot":{"id":4985373,"alt":"","name":"","focus":null,"title":"","filename":"https://a.storyblok.com/f/114502/854x854/dd59317b5d/conversario_daniel-koellner_ceo.jpg","copyright":"","fieldtype":"asset"},"position":"CEO","component":"team_head","linkedin_url":"https://www.linkedin.com/in/daniel-k%C3%B6llner-6119b21b/"},{"_uid":"bec7b4ec-b617-4892-bae3-ba455768c3da","name":"Mandy Schamber","mugshot":{"id":16621584,"alt":"","name":"","focus":"","title":"","source":"","filename":"https://a.storyblok.com/f/114502/640x640/34853a7411/mandy-schamber_ceo-ferret-go_foto-katrin-binner.jpg","copyright":"","fieldtype":"asset","meta_data":{},"is_private":false,"is_external_url":false},"position":"CEO","component":"team_head","linkedin_url":"https://www.linkedin.com/in/mandy-schamber/"},{"_uid":"2101da8f-edc2-46eb-a18d-46c6289098c0","name":"Rebecca Nell","mugshot":{"id":4985386,"alt":"","name":"","focus":null,"title":"","filename":"https://a.storyblok.com/f/114502/742x742/2e880ff364/conversario_rebecca-nell_head-of-marketing.jpg","copyright":"","fieldtype":"asset"},"position":"Marketing","component":"team_head","linkedin_url":"www.linkedin.com/in/rebecca-nell"},{"_uid":"231213e0-d5fd-46a6-ac83-9423eb8c771a","name":"Michael Witt","mugshot":{"id":4985390,"alt":"","name":"","focus":null,"title":"","filename":"https://a.storyblok.com/f/114502/1005x1005/7fd58fccd9/conversario_michael-witt_senior-sales-director.jpg","copyright":"","fieldtype":"asset"},"position":"Sales","component":"team_head","linkedin_url":"https://www.linkedin.com/in/michael-witt-4091a8193/"},{"_uid":"638fbad8-4e72-42e5-ae6d-2ee366b40bb8","name":"Andre Heinlein","mugshot":{"id":14772725,"alt":"","name":"","focus":"","title":"","source":"","filename":"https://a.storyblok.com/f/114502/610x610/ac547cbeac/conversario_andre-heinlein_sales-emea.jpg","copyright":"","fieldtype":"asset","meta_data":{},"is_private":false,"is_external_url":false},"position":"Sales EMEA","component":"team_head","linkedin_url":"https://www.linkedin.com/in/andre-heinlein-0b82b51a6/"},{"_uid":"e9334e09-5fdf-44da-b127-acb2d5aa590a","name":"Carmen Furtner","mugshot":{"id":4985391,"alt":"","name":"","focus":null,"title":"","filename":"https://a.storyblok.com/f/114502/885x887/3d69f762e4/conversario_carmen-furtner_customer-care.jpg","copyright":"","fieldtype":"asset"},"position":"Customer Success","component":"team_head","linkedin_url":"https://www.linkedin.com/in/carmen-furtner-499997187/"},{"_uid":"e475cfd7-c737-48c1-a92f-163015fe0e95","name":"Sven-Uwe Janietz","mugshot":{"id":4985376,"alt":"","name":"","focus":null,"title":"","filename":"https://a.storyblok.com/f/114502/749x749/fe0c7bfb46/conversario_sven-uwe-janietz.jpg","copyright":"","fieldtype":"asset"},"position":"Product","component":"team_head","linkedin_url":"https://www.linkedin.com/in/sven-uwe-janietz-6739a11b"},{"_uid":"cc76906c-b94f-40a3-b23b-7b923efff32c","name":"Andrii Gakhov","mugshot":{"id":4985382,"alt":"","name":"","focus":null,"title":"","filename":"https://a.storyblok.com/f/114502/650x650/360dfad1a5/conversario_andrii-gakhov_cto.jpg","copyright":"","fieldtype":"asset"},"position":"Engineering","component":"team_head","linkedin_url":"https://www.linkedin.com/in/gakhov/"}],"testmonial2":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"testimonial2","type":"text"}]}]},"headline_cta":"Start Demo","testimonial1":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"testimonial1","type":"text"}]}]},"testimonial2":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"testimonial2","type":"text"}]}]},"testimonial3":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"testimonial3","type":"text"}]}]},"twentytwenty":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"conversario Social erweitert sich und setzt den Fokus auf ","type":"text"},{"text":"Dialog-Management","type":"text","marks":[{"type":"bold"}]},{"text":" und ","type":"text"},{"text":"Community Building","type":"text","marks":[{"type":"bold"}]},{"text":".","type":"text"}]}]},"twentysixteen":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Erste ","type":"text"},{"text":"Moderations-KI-Modelle","type":"text","marks":[{"type":"bold"}]},{"text":" für WELT und Bild werden entwickelt und eingesetzt.","type":"text"}]}]},"features_intro":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"As soon as all desired channels are linked to the conversario platform, the AI modules can start their work. 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Ende  2017 nutzen bereits mehr als 10 Kund:innen conversario.","type":"text"}]}]},"twentytwentyone":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Mehr als ","type":"text"},{"text":"60 Verlage und Medienhäuser","type":"text","marks":[{"type":"bold"}]},{"text":" nutzen conversario.","type":"text"}]}]},"headline_subtext":"With intelligent automation, we push the work of dialog and community specialists towards a new efficiency level.","solutions_headline":"<span class=\"text-green-500\">AI-Solutions</span> from Bernau near Berlin","story_headline_end":"Increasing efficiency in Dialog Management and sustainable Community Building","seo_page_description":"With intelligent automation, we push the work of dialogue and community specialists towards a new efficiency level."},"slug":"about","full_slug":"en/pages/about","sort_by_date":null,"position":-40,"tag_list":[],"is_startpage":false,"parent_id":54932676,"meta_data":null,"group_id":"0229b8a8-cbbb-47f2-98b0-6eeda19ea9ed","first_published_at":"2021-09-30T06:51:27.000Z","release_id":null,"lang":"en","path":null,"alternates":[],"default_full_slug":null,"translated_slugs":null},"cv":1738764182,"rels":[],"links":[]},"_nextI18Next":{"initialI18nStore":{"en":{"aboutpage":{"history":{"headline":"Increasing efficiency in Dialog Management and sustainable Community Building","circles":{"facebook":"conversario Facebook evolves","customers":"over 100 conversario customers","comments":"over 30m comments monthly"}}},"navigation":{"about":"About","blog":"News","contact":"Contact","demo":"Demo","product":"Product","customer":"Customers","start":"Start","login":"Login","newsletter":"Newsletter"},"footer":{"slogan":"one voice for dialog management.","privacy":"Privacy","legal":"Legal","terms":"Terms of Service","offer":{"headline":"Support your Community with <2>conversario AI</2>!","cta":"Find out more or test now!"},"cookie-settings":"Cookie Settings"},"meta":{"frontpage":{"title":"Conversario – your Community Building tool with AI support","description":"Protect your community from hate and spam and connect to your users through sustainable dialogue."},"contact":{"title":"Contact","description":"You need help or wanna go for a dry run? 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Einige von ihnen sind essenziell und damit für den Betrieb der Website notwendig, während andere nicht notwendig sind, uns jedoch helfen, unser Online-Angebot zu verbessern und wirtschaftlich zu betreiben. Die Einwilligung umfasst die von Ihnen ausgewählten Verarbeitungen und die mit ihnen verbundene Speicherung von Informationen auf Ihrem Endgerät sowie deren anschließendes Auslesen und die folgende Verarbeitung personenbezogener Daten. Sie können in die einwilligungbedürftigen Verarbeitungen mit dem Klick auf die Schaltfläche „Alle Akzeptieren“ einwilligen oder per Klick auf „Ablehnen und Einstellungen“ sich granular dagegen entscheiden. Sie können diese Auswahl jederzeit über den Link „Datenschutz-Einstellungen“ aufrufen und nachträglich anpassen. Wir weisen Sie darauf hin, dass bezogen auf einzelne Cookies und Dienstleister eine Verarbeitung Ihrer Daten in den USA erfolgt. 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